mobileNXT for an efficient and effective mobile workforce

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mobileNXT, for an efficient and effective mobile workforce

All digital functionalities on one platform

Give field service engineers, logistic assistants, couriers, drivers, and inspectors ‘an office in their pocket’. Plan your fieldwork in real time, use your employees as your company's ‘eyes and ears’, and increase the efficiency of your mobile workforce with mobileNXT.

Overview and grip

Many mobile employees are already working digitally, often with an application designed for one specific task. mobileNXT combines all possible functionalities, for all possible stakeholders, on one platform: an app for mobile fieldwork employees (mechanics, drivers), a web application for the client, an app for the recipient of a service or package. mobileNXT adds all kinds of functionalities to schedule your employees more efficiently and enable them to work more effectively. A planning board with smart optimisation algorithms. A self-service portal for clients to register orders, returns, and defects. Follow order notifications and status on a web page. Mobile forms to make all kinds of registrations possible. And a control tower that allows the client (the planner, for instance) to monitor the progress and exceptions. 

mobileNXT has a modular build with a back office, a mobile app, and a client app. This enables us to set up mobileNXT specifically for a variety of markets such as distribution & home delivery, retail & wholesale, and service & maintenance. mobileNXT allows for flexible configuration and is scalable thanks to the latest cloud technology. You will always maintain a firm grip on all aspects of your mobile workforce planning, even in case of last-minute shipments and returns. Plan your fieldwork in real time. Track where they are and what the status of their assignment is. Add questions to assignments yourself to gain more information if necessary. Notify your clients or your own organisation through any channel you like. mobileNXT makes it all possible.

A mobile workforce in 4 steps

Whether it is about inspectors, drivers, or service engineers, fieldwork processes always take place in four steps. We digitalise these steps with mobileNXT. 

Connect and begin

The basis of the application consists of the tasks to carry out and the employees who are assigned these tasks. Load data from other systems (TMS, ERP, HR) or enter them manually.

Planning and dispatch

A planner can assigning tasks to employees manually or automatically with smart algorithms. Making the optimal planning with many assignments, many employees, or when the planning is complex and requires specific knowledge from employees. Save time and miles.

Perfect execution

Digitalise the execution of all work by pushing assignments, forms, and routes to employees through the app. Sign assignments easily and add information if necessary. Secure chat between mobile employees and the back office with the app.

Monitoring and adjustment

The back office can see what is happening in real time on the dashboard. Proactive information about delayed assignments or employees who are ahead of schedule. Even external data, such as traffic information, is used to update the information continuously. Adjust your planning manually or automatically.

Connect and begin

The basis of the application consists of the tasks to carry out and the employees who are assigned these tasks. Load data from other systems (TMS, ERP, HR) or enter them manually.

Planning and dispatch

A planner can assigning tasks to employees manually or automatically with smart algorithms. Making the optimal planning with many assignments, many employees, or when the planning is complex and requires specific knowledge from employees. Save time and miles.

Perfect execution

Digitalise the execution of all work by pushing assignments, forms, and routes to employees through the app. Sign assignments easily and add information if necessary. Secure chat between mobile employees and the back office with the app.

Monitoring and adjustment

The back office can see what is happening in real time on the dashboard. Proactive information about delayed assignments or employees who are ahead of schedule. Even external data, such as traffic information, is used to update the information continuously. Adjust your planning manually or automatically.

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World-class partners

We can only solve complex customer issues through cooperation within an ecosystem of excellent partners. Together we control the complete chain of business processes and innovative technologies.

read more about our PARTNERS

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Zebra
Honeywell

More information?

Please contact Patrick Nesse.

Send an email Make a connection

Or call to: +31 (0)6 25 73 32 19.

Patrick Nesse, Business Development Executive, ICT Group
Meet our expert

Would you like working on mobileNXT?

Working on mobileNXT requires expertise, inventiveness, and a goal-oriented mentality from you. As a member of our team of data and software specialists you contribute directly to the success of our clients.

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